Privacy Policy
Tasneem Knitting Industry is dedicated to upholding the highest standards of data security, confidentiality, and transparency for our client textile mills, buyers, and website visitors across Bangladesh and abroad. This policy explains our data collection, usage, and protection practices.
1. Information We Collect
When you interact with our website, request industrial machinery quotations, submit customer reviews, or contact our engineering team, we collect the following categories of information:
- Quotation & Contact Inquiries: Buyer name, mill/factory name, mobile/WhatsApp number, email address, targeted machinery model, and technical specifications (gauge, cylinder size, feeder count, CFR delivery timeline).
- Customer Reviews & Testimonials: Name, company/designation, star rating (1–5), and feedback comments submitted through our buyer review form.
- Analytics & Technical Data: Anonymized IP telemetry, browser type, device information, operating system, and pages visited collected via Google Analytics.
2. How We Use Your Information
The data we collect is utilized strictly for professional machinery sourcing, logistics, and customer support purposes:
- Evaluating your mill's fabric requirements and issuing customized commercial CFR Chattogram quotations.
- Direct WhatsApp, phone, or email technical consultation regarding machine commissioning and L/C structuring.
- Coordinating factory delivery, machine leveling, commissioning, and scheduled warranty calibration.
- Optimizing catalog navigation, server response times, and content accessibility based on aggregated telemetry.
3. Cookies & Google Analytics Disclosure
We employ standard functional browser cookies to remember your language preference (Bangla/English) and interface states. Furthermore, our website utilizes Google Analytics (as implemented in our analytics integration) to inspect aggregate visitor patterns without capturing personally identifiable financial or private credentials. You can disable cookies at any time through your browser preferences without affecting core catalog browsing.
4. Zero Third-Party Sale & Data Confidentiality
Tasneem Knitting Industry maintains a strict, unconditional zero-sale policy: we never sell, monetize, rent, or trade your corporate or personal data to marketing brokers or third-party advertisers. Information is disclosed solely to authorized shipping carriers, customs clearance agents, or overseas machinery builders strictly as required to fulfill commercial sales contracts, sea bill of lading processing, and on-site factory installation.
5. Data Security & Retention
All web traffic is transmitted via high-grade 256-bit TLS encryption. Customer quotations and approved reviews are retained in our secure database for the duration necessary to deliver after-sales machinery support and maintain audited commercial transaction records under Bangladesh corporate laws.
6. Privacy Officer & Contact Details
If you have questions regarding this Privacy Policy, wish to update your contact preferences, or request review deletion, please reach out directly to our compliance officer: